Your Appointment
Your Appointment Journey with North Adelaide Dental Care
North Adelaide Dental Care is dedicated to providing thoughtful, patient-focused treatment, taking the time to truly understand each individual’s needs and concerns. Your appointment is carefully planned for in advance, ensuring that procedures run efficiently while maintaining a calm and comfortable environment. By prioritising clear communication and attention to detail, we aim to create a seamless, smooth experience for every patient from start to finish.
Appointment Reminders
Online Bookings - You’ll receive an instant SMS confirming that your booking is confirmed.
3 Weeks Before - You’ll receive an SMS reminder for your appointment. This gives you time to plan or make changes if needed.
4 Days Before Your Appointment - We’ll send you an SMS asking you to confirm you can make your appointment. You can let us know by replying ‘YES’.
When The Unexpected Happens
We understand that plans can change. If you need to adjust or reschedule your appointment, we kindly ask for at least 3 business days’ notice. Simply give us a call, and our team will happily help find a time that works best for you. To ensure we can assist you as quickly as possible, we ask that appointment changes are made by phone rather than email or SMS.
Late Cancellation/ No Show Fees
In the days leading up to your appointment, our team thoughtfully prepares for your visit so everything is ready for your care. We kindly ask for at least 3 business days’ notice if you need to change or cancel your appointment, as late changes may incur a fee of $163. Higher fees may apply for sedation and IV appointments. Missed appointments without notice may also result in a $163 fee.
We understand that things don’t always go to plan.
We understand that illness and unexpected emergencies can arise, and during these times we’re here to support you with flexibility and care.
Booking Fees
New appointment bookings require an appointment fee of $100. If you are booking over the phone, we accept credit card payment to reserve your appointment. This is credited towards your appointment. Appointments that have been changed or rescheduled, this fee will be moved and credited to your new appointment. For late cancelled or no-show appointments, the fee will be forfeited on your behalf.
At North Adelaide Dental Care, we are committed to providing every patient with attentive, personalised care in a welcoming and supportive environment. By working together and maintaining clear communication, we can continue to deliver a positive experience for every patient, every time.
Opening Hours
Out of hours care is provided to patients of the practice in situations of emergency. Call us on 0407 111 117 after hours, 7 days a week.
Parking
Convenient parking can usually be found outside the practice itself. Alternatively, the car park of the North Adelaide Village Shopping Centre is located directly opposite the front of our building. This car park is operated by a fee for use system but provides the first 2 hours free.
If you have any questions or queries, please don’t hesitate to call us. We look forward to seeing you at your next appointment.
